Welcome to YourKalam. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the “Service”).
By accessing or using our Service, you agree to the practices described in this Privacy Policy.
1.Information We Collect
A. Information You Provide
When you create an account or use our Service, we may collect:
- Full name or display name
- Username
- Email address
- Phone number (optional)
- Password (stored in encrypted form)
- Profile photo
- Biography
- Social media links
- Language preferences
- Payment information (if purchasing subscriptions or making donations)
- Any content you publish, including stories, articles, poems, blogs, comments, reviews, drafts, and messages
B. Automatically Collected Information
When you visit our platform, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Device identifiers
- Pages viewed
- Reading history
- Time spent on pages
- Search queries
- Clickstream data
- Cookies and similar technologies
- Crash reports
- Performance analytics
C. Information From Third Parties
We may receive information from:
- Social login providers (Google, Apple, Facebook, etc.)
- Payment providers
- Analytics providers
- Advertising partners
- Identity verification providers
- Publicly available sources
2.User Content
Our platform allows users to create and publish content.
Content may include:
- Stories
- Articles
- Blogs
- Poems
- Audiobooks
- Images
- Videos
- Comments
- Reviews
- Replies
- Messages
- Reading lists
- Bookmarks
Please remember that content you choose to make public may be visible to everyone.
3.How We Use Your Information
We use your information to:
- Create and manage accounts
- Provide our services
- Publish user-generated content
- Personalize recommendations
- Improve search functionality
- Recommend stories and authors
- Enable community interactions
- Process subscriptions and payments
- Prevent fraud
- Detect spam
- Moderate content
- Respond to customer support requests
- Send service notifications
- Send marketing communications (with consent where required)
- Analyze platform performance
- Improve our products and services
- Comply with legal obligations
4.Legal Basis for Processing (Where Applicable)
Depending on your jurisdiction, we process information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests
5.Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Remember preferences
- Analyze traffic
- Improve website performance
- Personalize content
- Display relevant advertisements
- Measure campaign effectiveness
You can manage cookies through your browser settings.
6.Advertising
We may display advertisements through third-party advertising partners.
These partners may use cookies and similar technologies to:
- Deliver personalized advertisements
- Measure advertising effectiveness
- Prevent fraud
- Improve advertising relevance
You can opt out of personalized advertising where applicable.
7.Analytics
We may use analytics tools to understand how users interact with our platform.
Analytics information may include:
- Session duration
- Reading behavior
- Navigation paths
- Device information
- Referral sources
- Engagement metrics
8.Communications
We may send:
- Account notifications
- Password reset emails
- Security alerts
- Service announcements
- Product updates
- Newsletter emails
- Promotional messages
You may unsubscribe from marketing communications at any time.
9.Sharing of Information
We may share information with:
- Cloud hosting providers
- Payment processors
- Analytics providers
- Customer support providers
- Email service providers
- Advertising partners
- Legal authorities when required by law
- Business partners with your consent
We do not sell your personal information unless explicitly disclosed and permitted by applicable law.
10.User Profiles
Your public profile may include:
- Username
- Display name
- Profile photo
- Bio
- Published stories
- Articles
- Followers
- Following
- Reading lists
- Badges
- Statistics
You may control certain visibility settings through your account.
11.Messages and Community Features
If the Service provides messaging or community features:
- Messages may be stored to provide the Service.
- Public comments are visible to other users.
- We may review content to investigate abuse, spam, or violations of our Terms.
12.Intellectual Property
Users retain ownership of the content they create.
By publishing content on our platform, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, distribute, and make available your content solely for operating, improving, and promoting the Service, subject to your content visibility settings.
You remain responsible for ensuring that your content does not infringe the rights of others.
13.Data Retention
We retain information:
- While your account is active
- As required by law
- To resolve disputes
- To enforce agreements
- For legitimate business purposes
Deleted content may remain in backups for a limited period before permanent deletion.
14.Data Security
We implement reasonable technical and organizational measures to protect your information, including:
- Encryption in transit
- Secure servers
- Access controls
- Authentication mechanisms
- Security monitoring
- Regular security reviews
No system is completely secure, and we cannot guarantee absolute security.
15.Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to processing
- Withdraw consent
- Receive a copy of your data
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at hello@yourkalam.app.
16.Children's Privacy
Our Service is not intended for children under the age required by applicable law without parental consent.
We do not knowingly collect personal information from children in violation of applicable laws.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
17.International Data Transfers
Your information may be transferred to and processed in countries other than your own.
Where required, we implement appropriate safeguards for international transfers in accordance with applicable laws.
18.Third-Party Links
Our platform may contain links to third-party websites and services.
We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.
19.Account Deletion
You may request deletion of your account through your account settings or by contacting us.
Upon deletion:
- Your profile will be removed or anonymized where feasible.
- Some information may be retained where required by law or for legitimate business purposes.
- Public content may remain available if necessary to preserve discussions or where permitted by law, unless otherwise required.
20.Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Material changes will be communicated through the Service or by email where appropriate.
Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
21.Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us:
YourKalam
Email: hello@yourkalam.app